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Terms and Conditions
By booking any My Deliciously Healthy Kitchen Cookery Class you agree to abide by our terms and conditions. We reserve the right to make minor amendments to the Cookery Class content and prices without notice.
Ingredients, utensils, knives, equipment and aprons are provided for all classes.
You must be 18 years or over to attend all our cookery classes, unless the class description states otherwise.
Health & Safety
Cooking requires the use of heat and sharp utensils so there is inevitably a risk of accidents. To minimize risk, all participants should wear shoes with non-slip soles and covered toes. We recommend wearing sensible clothing i.e. not your best outfit - we are not liable for any damage that occurs to clothing. Long hair should be tied back in the kitchen. And hands should be washed before, during and after cooking. All class participants will receive a short briefing on health and safety before commencing the class.
We accept no liability for personal injury, or any loss of, or damage to personal property. We have a strictly no smoking policy.
If you are due to attend a cookery class and are unwell, or have visited your GP within 48 hours, you must contact us 24 hours prior to your class to discuss your attendance. We reserve the right to refuse admission to any participant who may be at risk of passing infection to other delegates.
We reserve the right to ask any student to leave without reimbursement of fees if their behaviour is unsafe or unreasonable in any way.
Special dietary requirements, food allergies & illness
We are unable to tailor our class content for special dietary requirements unless you are booking the whole class of 10 places. However, we will be happy to discuss class content beforehand. There are no reductions in fees in the instance that you do not wish to consume the meal provided.
We use a large number of nuts, eggs and fish in our general cooking and in the classes. This location is not suitable for people who suffer serious allergies to these products unless otherwise stated in the class description. Please also note that the kitchen is not a gluten or nut free environment unless otherwise stated in the class description and as such may not be unsuitable for people with sever gluten or nut allergies.
Please inform us at least 2 weeks in advance of any allergies, disabilities, diabetes, pregnancy, epilepsy, learning difficulties etc.
All Classes: All payments should be made in full at the time of booking for the cookery class. We do not take provisional bookings and cannot confirm your place in a class until we receive full payment.
We accept MasterCard/Visa Credit Cards and Switch/Solo/Maestro Cards via our secure booking system on Eventbrite.
. Gift Vouchers are valid for 6 months from the date of purchase.
. You will not be charged any extra if the price of a class has increased since the time the Gift Voucher was bought.
. Gift Vouchers can be transferred. Someone other than the person who was the original recipient can use them.
. To book a class using a Gift Voucher, you are required to telephone My Deliciously Healthy Kitchen on 07730 882 033 or email firstname.lastname@example.org
. After making a booking using a Gift Voucher, the actual voucher must be returned to My Deliciously Healthy Kitchen within four days of making the booking. If it not returned within that time, the booking will be cancelled.
. Once issued, Gift Vouchers are your responsibility. They do not have a cash value.
. If you lose a Gift Voucher, it cannot be replaced.
. We cannot redeem lost Gift Vouchers.
. In booking a cookery class, you are booking for one individual day at the time and date specified and, once booked, you are not able to change the date and time of this course unless we receive 21 days notice prior to the date of your class. There are no exceptions to this.
. An administration fee of £20 will be charged to change all cookery class bookings.
. All cookery classes are non-refundable.
. If you find you are unable to attend a cookery class, you are welcome to send someone in your place, even at very short notice. However, you must notify us in advance if you wish to do this.
. If you book into a class using a Gift Voucher, you will be required to return the Voucher to My Deliciously Healthy Kitchen within four working days of the booking being made. Failure to do so will result in your booking being cancelled.
. We reserve the right to change the content on any class without prior notification or consultation.
. In the event of a class being cancelled by My Deliciously Healthy Kitchen, you will receive a space in another class. Where a voucher was used to book a class that was cancelled by My Deliciously Healthy Kitchen, we will issue a replacement voucher with 6 months expiry.
. 75% refund for any cancellations between 60 and 30 days before the class date.
. 50% refund to any cancellations between 30 days and 1 week before the class date.
. Cancellations made less than one week before hand results in no refund being available.
. In the event of unforeseen circumstances then your place will be reinstated at a later date convenient to you, regrettably no 100% refunds unless the cancellation date is prior to 60 day cancellation fee.
If for any reason you need to cancel your booking we are quite happy to find you a place on the nearest available class - however you must rebook no later than 21 days before the class starts. This option to rebook applies only once; a second cancellation at any time will result in forfeiture of the total voucher cost. Cancellations within 21 days of the class date will result in forfeiture of the total voucher cost.
Cancellations by My Deliciously Healthy Kitchen
In the unlikely event of cancellation by ourselves, we undertake to provide a suitable alternative within a reasonable period of time. If this is not possible, we undertake to make an immediate full refund for class fees. Where a voucher was used to book a class, which was cancelled by My Deliciously Healthy Kitchen, we will issue a replacement voucher with 6 months expiry.
Severe Winter Weather
In the event of forecast or actual bad weather, please contact us 24 hours in advance of the class date to ensure that the course will proceed. We reserve the right to cancel a class due to bad weather if conditions are deemed dangerous to travel. In the event of such cancellation, by ourselves, our standard cancellation terms will apply.
Delivery of Cookery Classes & Gift Vouchers
Upon successful completion of an order with us you will receive confirmation of your order by email, to your nominated email address. You will also receive the vouchers(s) by post and any supporting items relating to your order. We aim to send these out by Royal Mail first class post on the next business day.
Copyright & Acceptable Usage
My Deliciously Healthy Kitchen retains full copyright of class content developed by My Deliciously Healthy Kitchen.